Customer Service (Mandarin Speaker)

The Offer Opportunity within a company with a solid track record of performance Flexible working options Join a market leader within Telecommunications The Job You will be responsible for : Handling inbound calls and emails in a professional manner.
Resolving customer inquiries and requests and ensuring strong customer satisfaction.
Working with various internal teams to ensure prompt and accurate order processing and delivery.
Escalating customer feedback as required.
The Profile You have at least 1 year experience within a Customer Service role, ideally within the Consulting and Telecommunications industry.
You possess excellent interpersonal as well as written and verbal communication skills.
You are a strong networker & relationship builder You are a strong mentor and coach who can build high performing teams You enjoy finding creative solutions to problems The Employer Our client is IT staffing and recruitment firm based in Malaysia.