Customer Service Officer

Details of the offer

Join Our Team as a Customer Service Officer atEmicro Services Sdn Bhd !Emicro Services Sdn Bhdis a licensed moneylender registered with the Ministry of Housing and Local Government (Kementerian Perumahan dan Kerajaan Tempatan, KPKT).
Renowned for providing fast and hassle-free loan application services, we are dedicated to delivering financial solutions tailored to our customers' needs.Located in the vibrant neighbourhood of Taman Desa, Kuala Lumpur, our team is expanding, and we are on the lookout for passionate and customer-focused individuals to join us as Customer Service Officers.
If you thrive in a dynamic environment and enjoy helping customers navigate financial opportunities, we'd love to hear from you!Job Scope:Follow up on customer repayment and overdue customers.Assist with all incoming enquiries (WhatsApp, Email, Facebook, Phone Enquiries).Assist with customer inquiries and loan applications.Handle LHDN e-Stamping.Assist with all promotion and marketing campaign enquiries (TikTok content).Job Requirements:SPM/Diploma or equivalent professional qualification.Welcome to apply without work experience.Ability to read, write, and speak Bahasa Malaysia and English is an advantage.Possess initiative, able to work independently and as a team.Ability to work in a challenging environment.How do your skills match this job?
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Your application will include the following questions:Which of the following statements best describes your right to work in Malaysia?What's your expected monthly basic salary?Which of the following types of qualifications do you have?How many years' experience do you have as a customer services representative?Do you have customer service experience?Which of the following languages are you fluent in?How would you rate your Bahasa Malaysia language skills?How would you rate your English language skills?#J-18808-Ljbffr


Nominal Salary: To be agreed

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