Customer Service Pro Wanted!
Role Overview: Are you a people person who thrives on making every interaction count? We're looking for a Customer Service Pro to handle emails and phone calls with flair, making sure every customer leaves with a smile. If you're ready to help us up our game in service quality and keep our focus on the customer experience, we want you on our team!
What You'll Do:
-Be a Communication Rockstar: Nail both verbal and written interactions with team members and customers.
-Spot Opportunities: Always be on the lookout to enhance the customer experience and make things better.
-Stay Organized: Keep your work on point with a keen eye for detail and a logical approach.
-Handle Pressure Like a Boss: Manage busy times and deadlines without breaking a sweat.
-Take Initiative: Make smart, proactive decisions to drive awesome results.
-Research Like a Pro: Use your skills to find solutions and apply them with good judgment.
-Team Player Vibes: Work well with others and adapt quickly to changes.
-Level Up the Experience: Find new ways to make our customer service shine.
-Positive Energy: Keep the workplace upbeat and encourage your teammates.
-Professional Demeanor: Build credibility quickly with everyone you interact with.
(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-srg-asia-pacific-sdn-bhd-job-customer-service-pro_-mandarin)
; Requirements:- What We're Looking For:
-Fluent in Mandarin and English (both speaking and writing).
-SPM/Diploma/Degree in any field.
-Fresh grads and retirees are totally welcome to apply.
-1 year of experience in a related field is a plus.
-Excellent communication skills and phone etiquette.
-A customer-first mindset.
-Great at multitasking, prioritizing, and managing your time.
-Adaptable and resilient in a fast-paced environment.
-Able to work independently as well as part of a team.
Ready to make an impact? Apply now and join our awesome team!