Customer Service Representative (Chinese Speaker)

Customer Service Representative (Chinese Speaker)Handle customer inquiries via phone, email, and chat in Chinese.
Provide accurate information and support to customers regarding our products and services.
Resolve customer issues and complaints efficiently and professionally.
Collaborate with other team members to improve customer service processes.
Maintain detailed and accurate records of customer interactions.
Fluent in Chinese and basic English (reading and speaking).
Previous experience in customer service or a related field is preferred.
Excellent communication and problem-solving skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Basic computer skills.
Rotational shift is required.
Company OverviewStartek Malaysia is a leading global provider of technology-enabled business process outsourcing solutions.
The company provides omni-channel customer experience management, back office and technology services to corporations around the world across a range of industries.
We have more than 45,000 outsourcing experts across 54 delivery campuses worldwide that are committed to delivering transformative customer experiences for clients.
Services include omni-channel customer care, customer acquisition, order processing, technical support, receivables management and analytics through automation, voice, chat, email, social media#J-18808-Ljbffr