Customer Service Specialist (Order Management) - MNCResponsibilities:
Handle and respond to customer emails, calls, and queries such as purchase orders, deliveries, invoices, complaints, and stock checks.
Liaise with the Logistics, Procurement, and Warehouse departments to ensure timely deliveries.
Follow up or update customers on delivery schedule changes, if any.
Process purchase orders, prepare invoices, and delivery orders for daily shipments.
Generate quotations and collaborate with sales representatives.
Communicate important feedback from the sales team and customers.
Ensure proper filing of documents and records.
Run reports, manage orders, and place orders for urgent inquiries.
Assist in all other administrative tasks as assigned.
Requirements:
Degree/Diploma in Business Studies / Administration Management.
1-3 years of working experience inOrder Management/Customer Relationship Management/Supply Chain .
Good time management, communication skills, analytical skills, attention to detail, and meticulousness.
Ability to work independently, positive attitude, and a good team player.
The candidate must be able to work in a fast-paced environment /MNCenvironment.
MS Word, PowerPoints, and Excel (V-look Up & Pivot Table) savvy.
SAPis an added advantage.
For those who have what it takes, please apply online or send in your profile to:
OUR SERVICE FOR JOB SEEKERS IS FREE!
Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as a customer service specialist?
Which of the following Microsoft Office products are you experienced with?
Do you have experience in a role which requires relationship management experience?
Which of the following languages are you fluent in?#J-18808-Ljbffr