Customer Service Support

Responsibilities:Contact and follow up potential customers via WhatsApp chat, phone call, and email.Attend to customer inquiries and ensure timely response and resolution.Communicate pricing, promotions, product features, and benefits clearly.Coordinate with the sales and marketing team to ensure a seamless customer experience.Encourage customers to make a purchasing decision and guide them through the final steps of the sales process (e.g., payment, scheduling, delivery).Maintain and nurture relationships with customers to drive repeat business or upsell opportunities.Maintain a high level of professionalism and customer satisfaction in every interaction.Update client records and ensure customer information is accurate in the company's database.Adhere to the policies, procedures, and KPI set by the company.Perform other duties assigned by the Manager to support the team and operational goals.Requirements:Candidate must possess at least a high school certificate (SPM, Foundation, Diploma, Degree, etc).Exceptional written and verbal communication skills in English.Willing to learn and self-motivated.Strong multitask, problem-solving, and time management skills.Ability to work in a dynamic and fast-paced working environment.About the Role:We are seeking a highly motivated and customer-focused Customer Service Support to join our team in Mutiara Damansara, Selangor. This is a full-time role where you will be responsible for providing exceptional customer service and support to our clients.If you are passionate about building client relationships and excited to join our dynamic and growing team, we encourage you to apply for this opportunity!#J-18808-Ljbffr