Customer Service - Urgent Hiring

Responsibilities:Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback, and other issues related to the company's products.Exceeding customers' expectations in terms of customer service and accurate information.Working in a team to achieve the required KPI elements and SLA.Requirements:Candidate must possess at least anSPMand above.Required language(s):English and BM .Fresh graduateswho are interested in starting their career in a call center are encouraged to apply – TRAINING Provided.Applicants must be willing to work onrotational shifts .Each shift consists of 9 working hours and includes a 1-hour lunch break.Applicants must be willing to work inAra Damansara .Salary & Benefits:Rest & Relax AreaEPFSocsoMedical LeaveThe office is located nearby shopping malls and housing areas.Shuttle van available from nearby LRT/KTM station.Opportunity to interact with people from different cultures and ethnicities (Europe, Asia Pacific, etc).Career Benefits:Career Path: Opportunity to climb the corporate ladder to a managerial role in the future.STAR – System for Appraisal & Rewards: Training to help employees identify weaknesses and develop future leaders for the company.Additional benefits: Shift allowances, Performance incentives, and Overtime claims.#J-18808-Ljbffr