Customer Services Executive (Freight Forwarding)

Job Responsibility: Arranging & overseeing export and import shipmentArrange local and overseas transportation (Sea & Air)Handle correspondence with local or overseas agentsLiaise with forwarder, shipping agent to ensure shipment is delivered on timeProcess freight claim and billingLCL ArrangementTo liaise with customers for any inquiryProvide forwarding/ logistics solutions to customersCoordinating with operation team and plan for import & export materialsDaily co-ordination of operation and customer bookingHandling customer complaintPreferred with Custom declaration knowledge to guide the customer on shipping, customs clearance and logistics matterResponsible for handling all shipping coordination such as vessel booking, freight arrangement, shipping documents and etc Job Requirements: Candidates fluent in Mandarin preferred as this role requires candidate to deal with Mandarin speaking clients and related partiesPossess strong interpersonal and communication skills.Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.Able to work independently with minimum supervision.Required skill(s): MS Excel.Required language(s): Bahasa Malaysia, English, Mandarin (an added advantage)At least 1 year(s) of working experience in logistics firm if preferable.
Applicants must be willing to work in Bandar Botanic Capital, Klang.

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