Customer Success Executive (Client Servicing)

Details of the offer

This job is a Customer Success Executive role where you ensure successful digital advertising campaigns. You might like this job because you get to collaborate with various teams and build strong client relationships.
Location: Petaling Jaya
Employment Type: Full-Time
Job DescriptionAct as a primarily liaison person between Sales Account Managers and other internal stakeholders within the company to ensure the digital advertising campaigns are implemented successfully.
Assist Account Managers in crafting responses to RFPs, proposals, and contracts.
Work closely with relevant internal stakeholders within the company to ensure the digital advertising campaign meets its intended key objectives and deliverables.
Establish a high level of rapport with current and potential clients as well as provide accurate and timely information for decision-making purposes.
Responsible for liaising with the Ad Operations department to generate performance reports on the digital advertising campaigns.
Work closely with the Creative department to develop the digital artwork, if required by the client.
Conduct regular sales analysis to evaluate sales effectiveness and identify opportunities to ensure that the objectives of the digital advertising campaign are met.
Carry out additional tasks as directed by management from time to time.
Job RequirementsAdvertising experience is an added advantage.
Candidate must demonstrate a strategic and analytical sales approach with a focus on securing new business.
Must be a customer-focused leader with excellent communication, networking, and negotiation skills.
Degree in Business Administration, Management, Marketing, or any related advanced education.
1-2 years working experience in a similar capacity in an advertising environment with a proven track record of over-achieving quotas.
Must have good knowledge of Internet concepts and be able to discuss them with conviction.
BenefitsFlex your schedule with flexible hours and a hybrid work setup.
Join a super cool, diverse team from across APAC.
Make a real impact and see your ideas come to life.
Epic team-building activities and unforgettable company events.
Company laptop to fuel your creativity.
Comprehensive medical coverage to keep you healthy.
Flexible benefits to suit your lifestyle.
SkillsAccount Management
Client Services
Client Onboarding
Upselling
Lead Follow-Up
Digital Advertising
Digital Marketing
Presentations
Analytical Skills
Company ProfileIn Innity, we do more than work together – we laugh, we cry, we celebrate, we play, we party, we work out, we innovate, we learn, we fail, we succeed – TOGETHER. We always try to make sure everyone feels involved. It goes without saying that Innitians know how to have fun. We dress up for random themed days, take our festive parties very seriously, go on crazy company trips, have planking competitions, go for picnics, and the list goes on!
When it comes to work, we believe in equality and flexibility. Everyone deserves a chance to voice out their opinions and thoughts. We'll take a collaborative effort every time to strive for perfection in everything we do.
Our vision is to be SEA's most personalised talent ecosystem; elevating human progress by helping careers and companies grow.#J-18808-Ljbffr


Nominal Salary: To be agreed

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