About Locad
Locad is the all-in-one solution for e-commerce brands looking to streamline operations and achieve explosive growth.
Our innovative platform syncs inventory across online channels facilitates systematic order fulfillment (storage, packing, shipping, and tracking), and leverages a reliable network of warehouses and shipping partners across Singapore, the Philippines, Thailand, Hong Kong, and Australia, with more locations opening soon.
Hundreds of brands have already seen the benefits of Locad's technology, infrastructure, and integrated network.
We offer faster shipping, reduced costs, and the tools to unlock exponential growth.
Why Join Locad?
Bonus:Competitive annual and performance bonuses to recognize your achievements.
Generous PTO:25 days of paid time off.
Comprehensive Health Coverage:HMO starting from day one.
Top-Tier Equipment:MacBook provided.
Professional Growth:Annual learning and development budget.
Flexible Work Setup:Hybrid model with 3 days in office (Shah Alam, Selangor) and 2 days WFH.
Here's a glimpse into your daily impact:
Listen actively, solve inquiries, and make them rave about our products.
Collaborate with clients, understand their needs, and develop winning solutions.
Partner with internal teams to streamline workflows and perfect the customer journey.
Implement best practices and automation to supercharge customer success.
Support your fellow Customer Success heroes to ensure a seamless client experience.
Are you the perfect fit?
You have experience slaying customer service dragons (a.k.a.
past customer service roles).
Customer satisfaction is your kryptonite (you crave to drive it through the roof!).
You're a master detective, uncovering client needs and implementing winning strategies.
Communication is your superpower – you build rapport and collaborate with anyone.
You're a team player who thrives in a collaborative environment.
Howto Apply:
The best way to apply is to follow the link to our website, if you don't have a CV a LinkedIn profile will do.
Every application will receive a response.#J-18808-Ljbffr