Customer Support Assistant

Job Description:

We are currently seeking a Customer Support Assistant to join our team at Sunway Construction Group Berhad in Johor Bahru, Johor, MY. This part-time entry-level position requires at least 1 year of experience in a customer support or similar role. The ideal candidate will be confident, independent, possess excellent communication skills, and have the ability to strategically plan and execute tasks effectively.

Responsibilities:
- Provide exceptional customer support via phone, email, and in-person interactions
- Resolve customer inquiries and issues in a timely and professional manner
- Maintain accurate records of customer interactions and transactions
- Assist with processing orders and tracking shipments
- Collaborate with cross-functional teams to improve overall customer experience
- Assist with special projects and initiatives as needed

Requirements:
- 1 year of experience in a customer support or related role
- Confident and independent with excellent communication skills
- Strong strategic planning and problem-solving abilities
- Proficient in Microsoft Office Suite
- Ability to work efficiently in a fast-paced environment

Benefits:
- Paid overtime
- Vision insurance
- Visa sponsorship
- Opportunities for unlimited personal and professional growth

Equal Opportunity Statement: Sunway Construction Group Berhad is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Deadline to apply: July 22, 2024

If you meet the requirements and are interested in joining our team as a Customer Support Assistant, please submit your application by the deadline. We look forward to hearing from you!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.