Grow the Asia-Pacific Region , one of the world's largest direct marketing wellness brands.
A competitive salary with various company benefits!
Wellness products you can believe in.
Are you passionate about health and wellness?
Do you want to work for a global company with uncapped growth potential?
Looking for a role that ticks the lifestyle boxes?
Zinzino, Europe's revolutionary pharmacometrician company, uses active ingredients to fight the imbalance in our modern lifestyle – through omega 6:3 ratio-balancing products, immune system support, weight control and skincare.
We're also one of the world's biggest direct marketing health and beauty brands.
The RoleAs the Customer Support, you'll join a small, dynamic team of network marketing professionals and Zinzino advocates.
Reporting to the Asia Pacific Head of Support, you'll be responsible for managing the daily operations of our salesforce (Partners) community and promoting the evolution of these associates.
Display understanding and responsiveness to support our Partners and Customers.
Commit to building and maintaining relationships and management with Partners.
Keen eye for details to assist with marketing assets, including translations and web-based bilingual materials.
Appreciation of intricacies in the Zinzino compensation Plan and the Policy and Procedures.
Assist, attend and contribute to regular business opportunities, product training, and Partner meetings.
Finds improvement of service level gratifying.
Management of inbound/outbound calls and emails.
Comprehension of all communications, under the direction of management.
Address all issues in a timely manner.
Stay up to date with training and Zinzino offerings, policies and procedure, promotions, events, and compensation plan.
Manage quality assurance activities and analysis for both calls and emails, where required.
Ad-hoc duties, as assigned.
Qualifications & RequirementsMinimum 2 years' experience in customer service and support role.
A total of 4 Job Vacancies available, handling different countries' customer service and support, preferably with Direct Selling Industry background.
Strong written and oral communication skills in multiple languages such as English, Bahasa, Chinese, Tamil, and/or Telugu.
Proficient in all Microsoft applications.
Effective communication and interpersonal skills.
Ability to work independently and as part of a team.
5 Days work at our Petaling Jaya Office.
Is this you?You're a people person who loves to build relationships.
You're honest, dependable, and have an affinity for solving problems and creating better environments.
Writing comes naturally to you, as does talking in a group and taking the "leader" stance.
You strive for quality in everything you do.
Effective procedures and systems excite you, as does implementing improvements and gaining new experiences.
People tell you you're flexible and always reaching for more.
Oh, and the perks!We're offering a competitive salary with company benefits, and an excellent work-life balance.
If you're looking for an opportunity with a company dedicated to your professional growth as much as ours, let's meet!
This is a unique, once-in-a-lifetime role that'll bring you diversity, recognition, and career progression.
How do your skills match this job?Sign in and update your profile to get insights.
Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as a Customer Support Role?
Which of the following languages are you fluent in?
Do you have customer service experience?
Have you worked in a call centre before?
Which of the following Microsoft Office products are you experienced with?#J-18808-Ljbffr