Demand Analyst (Master Scheduler)

Purpose Statement: In this role, the focus is on coordinating customer expectations with organizational objectives by developing schedules that align with both stakeholder requirements and feasibility, ensuring a balance that enhances customer satisfaction while meeting organizational goals.Key Job Accountabilities:Customer demand receipt and order acknowledgment.Creation of what-if scenarios to simulate demand change impact.Create and maintain a feasible Master Production Schedule, and liaise with Production Planning to execute a plan which results in product shipping on-time.Highlight and escalate any area of the business which may impact Customer Service Excellence with regard to product delivery.Able to resolve challenges through detailed instruction, policy and procedures.Education/Experience Qualifications:Requires a Bachelor's degree.
Typically requires 0-2 years of related experience.Other Qualifications: Employee must be self-motivated with the ability to work independently and in a team environment.Employee must possess good written and oral communication, organizational and troubleshooting skills.The ability to take a proactive approach, and take ownership for all activities related to the success of the Focus Factory in order to ensure successful operations.Employee must work safely at all times and maintain confidentiality of all company and customer information.Must have computer experience with Google Workspace or Microsoft Word, Microsoft Excel, and the ability to learn Plexus Data Collection and MRP/ERP systems.General office equipment and materials.Physical Requirements: N/ATravel Requirements: Less than 40%