Deputy Team Lead, Wholesale Operations Readiness Centre, WORCLocation: Kuala Lumpur, Wilayah Persekutuan
Company: UOB Innovation Hub 2 Sdn. Bhd.
About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of around 500 offices in 19 countries and territories in Asia Pacific, Europe and North America. UOB's purpose is to build the future of ASEAN. Our purpose guides The UOB Way – that defines our unique culture and belief system, anchored on our values of being Honourable, Enterprising, United and Committed, and our people philosophy of Care, Growth and Trust.
About the DepartmentUOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank's growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services.
As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enable business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us.
Job ResponsibilitiesYou will be part of the Wholesale Operational Readiness Centre ensuring seamless implementation of technology changes through effective Testing, Training and Documentation. Product verticals supported are Cash/ Payments/ Trade / Loans/ Channels Operations Centres.
Your key responsibilities include:
Understand Business Requirements and Functional Specs/ User Story documents
Prepare Test Case Design using TOSCA or other Bank approved tools for the technology change
Ensure traceability for requirements/ functional specs to test cases
Engage business/ operations users to review test cases and incorporate their feedback into test pack
Identify potential scenarios for Test Automation working with the Automation Lead
Drive Manual & Automated Test Execution (using TOSCA/ other Bank Approved tool) as per the UAT Plan in line with the test strategy and test plan
Ensure all test scope and test cases are executed and fulfill the specified requirements within the agreed timeline
Report defects discovered in UAT, attend defect calls and participate in defect management process and retest
Review UAT test results and publish test metrics
Perform Exploratory Test Case execution
Provide operational readiness support and conduct training on new system/ enhancement to impacted operations and/or business users
Provide post-implementation support to operations users
Review and submit management reports as required by the Bank's Software Development Framework
Lead and manage team to drive project initiatives and execution
Job RequirementsMinimum 7 years of experience preferably in financial institutions
Well-versed in operations especially Swift standard in either Cash Management/ Trade Finance/ Loans/ Channels operations
Have a good knowledge and experience in handling testing or test management life cycle
Strong analytical skills
Strong verbal and written communications skills, including effective presentation skills
Experience in managing team
Able to take ownership of issues and take them to closure
Motivated driven and can work under pressure and able to complete task given within the project timeline
Able to create effective work relationships across different levels of stakeholders from various disciplines
Mature individual with strong leadership, influencing and problem resolution skills
Lead human resource planning, development and staff management
Be a part of UOB FamilyUOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.#J-18808-Ljbffr