Digital Channel Officer

Job Responsibilities:
Oversee end-to-end order processing to ensure accurate and timely delivery.
Manage inventory levels and coordinate with suppliers to meet demand.
Optimize relationships with logistics partners to enhance delivery performance.
Ensure smooth operation of product listings, pricing, and promotions on e-Commerce platforms.
Coordinate with the digital marketing team to align campaigns with operational capacity.
Work with team to ensure content schedules delivery (Ecommerce, Mobile, email, etc).
Streamline workflows using automation tools and best practices to improve efficiency.
Monitor and analyze operational metrics to identify and address improvement areas.
Work with the customer service team to resolve order-related issues and improve satisfaction.
Use feedback and data to enhance the overall shopping experience.
Company:
Samurai 2K Aerosol Limited ("Samurai 2K" or the "Company", and together with its subsidiaries, the "Group") is a leading aerosol coating specialist with a focus on high performance coating solutions for the automotive refinishing and refurbishing industry.
We are principally engaged in the manufacturing, distribution and marketing of our products under our own brands.
Headquartered in Malaysia, our products are manufactured in our production facility located in Johor and are distributed in more than four countries including Malaysia, Indonesia, Thailand, Philippines, Vietnam, Cambodia, United Kingdom, United States of America, and Singapore.
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