Job Responsibility
Key Responsibilities
To oversee a minimum of 6 stores and responsible for the district performance to meet district KPIs and operational standards.
Result-driven Leadership: Providing support and guidance to all Managers on operations strategies to improve performance within your districts.
People Development: Coach, mentor, and develop restaurant managers and their teams, fostering a culture of continuous improvement and personal growth.
Foster a positive working environment that encourages teamwork, open communication, and a strong sense of ownership among staff.
Operational Excellence: Ensure that each restaurant operates at the highest level of efficiency, maintaining A&W's standards for quality, cleanliness, and service.
Result-Focused: To monitor, measure and provide support on the effectiveness, efficiency, and compliance of sales building activities by the store.
Guest Experience: Ensuring the highest levels of customer service and supporting your employees to enable them to be accountable for delivering this.
Compliance & Safety: Ensure compliance of operation SOP during store opening, closing, and rush activities.
To do structured store visitation as per Operations Manager's requirements and area needs.
Job Requirements
Diploma / Degree in any discipline.
Min 5 years experience in F&B management, with a track record of successfully overseeing multiple outlets or locations.
Strong business acumen and a solid understanding of F&B industry trends, market dynamics, and customer preferences.
Exceptional leadership skills with the ability to motivate, coach, and develop teams.
Good communication and interpersonal abilities, capable of building strong relationships with staff, customers, and stakeholders.
Energetic and Can-do attitude.
Travelling required.#J-18808-Ljbffr