Divisional Manager - Sql Developer & Support

Job Responsibilities:
Provides IT support for Logistics Applications e.g., Warehouse Management System, Transport Management System, Freight Management System etc.
Training will be provided.
Manages and tracks all incidents and service requests to resolution; ensuring that SLAs are met.
Monitors applications proactively to detect and resolve any application performance degradation or unavailability; ensuring availability is as close to 100% as possible.
Eliminates outages and other production interruptions with appropriate individuals/groups.
Ensures effective communication and coordination.
Performs program modification and program deployment when needed.
Performs program QA and QC when needed.
Produces reports from the supporting applications when needed.
Oversees the responsibilities of the team and improves the team's proficiency.
Provides onsite applications support around the globe.
Job Requirements:
Candidate must possess at least a Degree in IT, Computer Science, Software Engineering, Business Computing or equivalent.
Candidate must be able to read, write and speak fluent English to support our operations globally; Chinese language would be an added value to support our Operations in Chinese language-oriented Countries.
Candidate must be based in Malaysia.
Open to fresh graduates.
Working experience in supporting Logistics applications would be an added advantage.
Knowledge in complex SQL queries, stored procedures, views, triggers, and functions in any RDBMS would be a plus.
Proficiency in the JAVA Programming Language would be a plus.
Must be able to multi-task under pressure independently and deliver results within given timeframe.#J-18808-Ljbffr