This job is for an E-Commerce Executive / Assistant Manager in the kidswear industry. You might like this job because you get to manage platforms, run campaigns, analyze performance, handle customer interactions, and drive brand growth through e-commerce strategies.
RM 3000 - RM 6500
Full-Time
few hours ago
Job DescriptionWe are looking for a result-oriented e-commerce executive / Assistant Manager who has a passion for e-commerce and a desire to join us in driving growth and innovation within the kidswear industry.
Responsibilities:
Responsible for the day-to-day platform management to ensure optimal performance across all platforms (eg. Shopify, Shopee, TikTok Shop, Lazada, and Zalora).
Plan and execute campaigns across all platforms in alignment with the brand's overall business objectives.
Analyse the performance of campaigns and online initiatives to identify successes, growth opportunities and areas for improvement.
Manage and support livestream sessions and conduct regular performance review.
Plan and execute affiliate marketing to drive brand awareness and revenue.
Monitor and assist to manage product listings to ensure accurate product information, pricing and inventory level across all platforms.
Monitor order management to ensure timely order fulfilment and assist when necessary.
Monitor and assist to handle customer enquiries and reviews to enhance customer satisfaction and foster long term customer loyalty.
Coordinate with both internal and external cross functional teams to ensure seamless execution of strategies.
Contribute to the activation of brand content and presence across all platforms.
Collaborate in the creation and execution of dynamic social media content in alignment with the brand's marketing goals.
Assist in the implementation of customer retention strategies to drive repeat purchases and foster long term customer loyalty.
Research and analyse consumer behaviour, market trends and competitor landscape to identify growth opportunities and translate insights into key actions.
Perform ad-hoc tasks assigned by management.
Job RequirementsBachelor's degree in Business, Commerce, Marketing or equivalent.
1 – 5 years of experience in e-commerce or digital marketing.
Strong understanding of e-commerce platforms and KPIs.
Critical thinking, analytical, and problem-solving skills.
Solution-oriented, proactive, and able to work under pressure in a fast-paced environment with a sense of responsibility.
Strong interpersonal and communication skills.
Proficiency in MS Office, especially Excel and PowerPoint.
Proficiency in English and Chinese language is a must.
Familiarity with digital marketing is a plus
SkillsE-Commerce
Digital Marketing
Critical Thinking
Analytical Skills
Problem Solving
Interpersonal Communications
Marketing
Microsoft Excel
Microsoft PowerPoint
Company BenefitsMedical Claims & Leaves:Each employee will receive up to RM300 medical claim a year, 12 days of medical leaves annually, and maternity leaves for 60 days.
Travel Allowance Benefits:Need to travel for work? We got you covered with car petrol claims, hotel accommodations, and daily meal allowance.
Employee Discounts:You get to enjoy special staff discounts on all PONEY's products for your little love ones!
Pantries and Lounge area:Need a break for coffee or tea? We have 2 pantries and 2 comfy lounge areas for hang out.
Music During Work:Feel free to share your favorite songs during work hours with us!
No Dress Code:No suits, no tie. Just dress comfortably looking smart casual.
Company ProfilePONEY Group is a leading retailer in Malaysia, specialising in a wide range of comfortable and fashionable products for kids. It houses three well-known brands:PONEY, BABY PONEY and PONEY ENFANTS . These brands offer high quality apparels and accessories for newborns, toddlers and kids up to 12 years old.
BRAND CONCEPT:
SIMPLICITY. CLASSIC.This line offers seasonal collections consisting of clean lines and mix-n-match simplicity. Suited for kids and parents who love to travel and explore the world around them.
CONTEMPORARY. ULTIMATE COMFORT.Conceptualised as a prelude extension to PONEY, BABY PONEY is focused on providing contemporary styles for infants with clothes made from the finest and softest cotton, put together in an exquisite style.
THERE'S THE KID'S MASTERPIECE. AND THEN THERE'S EVERYTHING ELSE.#J-18808-Ljbffr