THANKS LIGHTING SDN.
BHD.
(1537348-H (202301043432))
ResponsibilitiesHandling multiple e-commerce platforms: including Shopee, TikTok, Lazada, and Facebook.
Technical skills to set up and manage auto-reply systems on WhatsApp and Messenger, enhancing our customer service capabilities.
Platform Management: Oversee and maintain the company's e-commerce presence on Shopee, TikTok, Lazada, and Facebook, ensuring all product listings are accurate and up-to-date.
Customer Support: Implement and manage auto-reply systems on WhatsApp and Messenger to promptly address customer inquiries and improve response times.
Order Processing: Monitor order fulfillment processes on various platforms to ensure timely delivery and customer satisfaction.
Performance Analysis: Track and analyze key performance metrics across platforms to identify trends and areas for improvement in online sales.
Collaboration: Work closely with the marketing team to execute promotional campaigns and optimize product visibility on all e-commerce platforms.
Job LocationPerak
Years of Experience2
Monthly Salary2000 - 5000
RequirementsE-commerce Expertise: Proven experience in managing online sales platforms such as Shopee, TikTok, Lazada, and Facebook.
Auto-Reply Setup: Technical skills to set up and configure auto-reply systems on WhatsApp and Messenger, including knowledge of relevant tools and software.
Customer Service: Strong communication and customer service skills to handle inquiries and resolve issues effectively.
Analytical Skills: Ability to analyze data and generate actionable insights to drive sales performance.
Team Player: Collaborative mindset with the ability to work effectively within a team and across departments.
Problem-Solving: Strong problem-solving skills to address challenges and implement effective solutions.
Preferred QualificationsEducation: Bachelor's degree or diploma in Marketing, Business Administration, or a related field.
Experience: Prior experience in a similar role within an e-commerce setting.
Contact Information:
21, 23, 25, Ground floor, Jalan Masjid, 30300, Ipoh, Perak, Malaysia.#J-18808-Ljbffr