-Product Management
-Oversee the creation, optimization, and management of product listings across various e-commerce platforms.
-Ensure accurate product descriptions, pricing, images, and stock levels are maintained.
-Website and Platform Management
-Manage and optimize the company's e-commerce website or platforms (e.g., Shopify, Amazon, Etsy, etc.).
-Ensure the website is user-friendly, visually appealing, and functional, aligning with the brand and customer needs.
-Online Marketing and Promotions
-Plan and execute online marketing campaigns, including paid ads (Google Ads, Facebook Ads), email marketing, and promotions.
-Work with the marketing team to create and promote special offers, discounts, and seasonal campaigns.
-Sales and Performance Tracking
-Monitor and analyze sales performance, customer behaviors, and website traffic using tools like Google Analytics, Shopify analytics, etc.
-Implement strategies to increase conversions, reduce cart abandonment, and improve average order value.
-Customer Experience
-Ensure a seamless shopping experience for customers by optimizing the website's navigation, checkout process, and customer service.
-Respond to customer inquiries and resolve any issues or complaints in a timely manner.
-Inventory and Order Management
-Coordinate with the inventory and logistics team to ensure stock levels are accurate and orders are fulfilled on time.
-Oversee order processing, returns, and exchanges to ensure smooth operations.
-Market Research and Competitor Analysis
-Conduct market research to identify trends, opportunities, and competitor strategies in the e-commerce industry.
-Use insights to suggest product adjustments or new strategies to improve sales.
-Reporting and Analytics
-Generate regular reports on key e-commerce metrics, such as sales growth, traffic sources, and customer engagement.
-Provide actionable recommendations to improve e-commerce performance and profitability.
(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-wealth-mastery-academy-wma-job-e-commerce-executive-5)
; Requirements:- Education and Experience:
-Bachelor's degree in Marketing, Business, or a related field.
-Proven experience in e-commerce management or digital marketing (1 years preferred).
Skills:
-Familiarity with e-commerce platforms (e.g., Shopify, Amazon, WooCommerce) and website management.
-Strong knowledge of digital marketing techniques (PPC, SEO, email marketing, etc.).
-Experience with Google Analytics or similar web analytics tools.
-Excellent communication and customer service skills.
-If you familiar with TikTok platform will be advantage.
-If you have experienced Live Host, will be advantage.