- eCommerce Strategy and Growth:
-Develop and execute strategies to improve store performance and increase revenue.
-Identify opportunities for growth, including product assortment optimization, pricing adjustments, and promotional activities.
-Website Optimization and Performance Management:
-Monitor, analyze, and report on website traffic, sales, and other KPIs using tools like Google Analytics.
-Optimize the website for usability, content, and conversion rate.
-Ensure product listings, descriptions, and images are up-to-date and accurately represent our offerings.
-Digital Marketing and SEO:
-Coordinate with the digital marketing team to drive targeted traffic to the store through SEO, PPC, email campaigns, and social media.
-Implement SEO best practices to improve organic search ranking and visibility.
-Customer Experience and Retention:
-Enhance the online customer experience through personalization, product recommendations, and improved navigation.
-Work with customer support to improve satisfaction and resolve issues quickly.
-Performance Analysis and Reporting:
-Track and report on weekly and monthly performance metrics, analyzing what's working and identifying areas for improvement.
-Sourcing:
-Spot and source potential products o increase product offerings.
(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-mojomore-job-e-commerce-senior-executive)
; Requirements:-
- Minimum qualification of degree
-Any field of study
-2+ years of experience in eCommerce management, preferably with experience in dropshipping or home and living.
-Good proficiency in Mandarin, Malay and English
-Strong leadership, excellent presentation, communication, problem solving, interpersonal, and time management skills
-Passionate, energetic, responsible and possess retail and management experience preferred.
-Possess own transport and willing to travel