Employee Relations SpecialistDate: 8 Jan 2025
Requisition ID: 13473
Employment Type: Permanent
Location: CD Tower, MY
Division: HUMAN RESOURCES
Job DescriptionResponsibilities
Investigate, manage, and resolve complex employee relations issues, including performance management, disciplinary inquiries and actions, workplace conflicts, and harassment or discrimination allegations.
Provide guidance and coaching to leaders and managers on employee relations matters, ensuring consistency and fairness in the application of policies and procedures.
Develop, implement, and maintain employee relations policies, procedures, handbooks and guidelines in compliance with employment laws and best practices.
Partner with legal counsel as needed to address employment-related legal issues and minimize risk to CelcomDigi.
Regularly engage and collaborate with employee representative bodies including trade unions within CelcomDigi.
Conduct regular learning and development sessions for leaders and managers on employment laws and employee relations topics, including misconduct in employment, performance intervention, conflict resolution, fostering a positive work environment, and promoting team synergy.
Monitor and analyze employee relations trends, identifying potential areas of concern and developing proactive strategies to address them.
Collaborate with HR colleagues in areas such as operations, talent acquisition, rewards and performance management, learning and development, culture and engagement, and business partners to ensure a cohesive employee experience.
Assist with the development and implementation of diversity, equity, and inclusion initiatives to foster a more inclusive and supportive work environment that encourages team synergy and positive energy.
Requirements
Bachelor's degree in Law, Human Resources, Business Administration, or a related field.
Minimum of 6 to 10 years of experience in employee relations, law, human resources, or a related field.
In-depth knowledge of Malaysian employment laws and regulations.
Strong conflict resolution and negotiation skills, with the ability to handle sensitive and confidential situations effectively.
Exceptional interpersonal and communication skills, with the ability to establish rapport and build trust with employees at all levels of CelcomDigi.
Demonstrated ability to promote a positive work environment, encourage team synergy, and foster open communication among team members.
Experience in developing and implementing employee relations policies and procedures.#J-18808-Ljbffr