Service Portfolio Information (Infrastructure Services Group ISG): · Support Services · Configuration Services · Deployment Services · Sustainability Services Key Objectives of Role: · New Service Offerings o Primary AP focal to global team and AP markets for offering rationalization and development o Last mile go-to-market enablement for readiness to sell.
Includes resolving last-mile issues, and ensuring seller and part number readiness o Markets launches with business ramp-up activities.
Alignment of stakeholders to activate sales motions · Offering Localization o Localize offering delivery for competitiveness where appropriate o Localize articulation and competitive assertion in AP markets and segments o Align asset localization for enablement and campaign support · Portfolio Monetization o Meet annual portfolio revenue and profit targets through optimized portfolio mix o Achieve annual revenue and growth targets of stipulated hero offerings o Achieve time-to-revenue targets of new hero offerings · Business BMS o Analyze and BMS sales motions components to identify issues and optimize business ramp-up o Deliver business intelligence and actionable recommendations to stakeholders to enhance business performance.
o Streamline sales motions to maximize sales productivity and effectiveness · SME Support o Day-to-day support to extended AP stakeholders and teams for offerings o Level 2 support for sales and opportunity pursuit o Serve as portfolio SME for organization transformation projects impacting the portfolio Key Measurements (Business KPIs) · Annual portfolio revenue and profit targets · Annual revenue and growth targets of hero offerings · Time-to-revenue targets of new hero offerings Geography Coverage (13 markets): · Australia · New Zealand · Japan · India · Indonesia · Malaysia · Philippines · Singapore · Thailand · Vietnam · Hong Kong · Taiwan · Korea Collaboration Matrix Reporting into Director, Portfolio Enablement & Business Management Team (AP Services Solutions & Services Group), the candidate will play a crucial role in our matrix organization, collaborating effectively to drive success.
This involves collaborating with the following extended teams and functions to foster alignment, synchronize efforts, and collectively drive success.
· Global services offering development team · Global services product marketing team · Global services training team · Global strategic programs team · AP and local sales and delivery teams · AP services business management team · AP campaign marketing team · Corporate functions such as legal, operations, finance Competences Required: This role requires a blend of the following skills and competencies.
· Knowledge and experience with assigned portfolio, including service offering expertise and AP competitive landscape · Mastery in crafting compelling sales narratives with assigned portfolio for AP markets and customer segments in order to drive positioning, revenue and market share gains · Excellent communication skills across executive and operational levels · Strong critical thinking and analytical abilities, with the capacity to articulate points succinctly and impactfully · A team player with collaborative skills suited for a matrix organization · Demonstrated accountability and proficiency in working independently · English language fluency is essential, with proficiency in additional languages being advantageous (eg ASEAN languages and Japanese)