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Job Responsibilities:Lead in the resolution of customer complaints and quality issues, provide voice of customers to operations, and translate customer's feedback into innovative solutions.
Participate in the resolution of product or manufacturing quality problems.
Manage customer and product regulatory compliance audit/visit.
Participate in New Product Introduction and Qualification activities and establish the system, procedures, and specification to ensure product quality meets the specified requirements.
Participate in internal audits to ensure the effective implementation of the quality management system.
Initiate and drive for quality improvement projects.
Reporting to the quality manager and performing all other duties and tasks as assigned.
Process Engineer Responsibilities:Responsible for process yield and on-time delivery performance.
Collaborate with customers and the execution of daily process performance, tooling verification, qualification, and product transfer.
Review and optimize existing assembly procedures and develop logical steps to enhance manufacturability.
Create and maintain assembly manufacturing documentation like process specifications, visual aids, manufacturing routes, and work instructions.
Provide support for continual improvement of yields and product costs through elimination, simplification, integration, and automation approaches.
Provide the necessary engineering support and coordination of pilot builds to ensure new assemblies are completed on time and with minimum resources.
Identify and quantify quality problems with materials and/or processes and provide solutions.
Liaise with SQE or suppliers on issues related to incoming material, process development, improvement, and first article verification.
Perform GR&R and correlation studies for tools and fixtures used in the assembly process.
Drive technical project tasks to completion in accordance with the project schedule.
Champion calibration of all test equipment plant-wide.
Schedule and implement preventive maintenance on all test fixtures and jigs at the backend test.
Champion all NPI tests for all new product test capability.
Maintain customer property checklist and calibration requirement at backend test.
Work with customers to analyze all test-related issues and develop an improvement plan.
Provide training to all test technicians in terms of hardware and software.
Support the production team on all test-related issues.
Carry out routine maintenance work and respond to equipment faults.
Diagnose breakdown problems and ensure that industrial machinery and equipment runs smoothly and reliably.
Design maintenance strategies, procedures, and methods.
Fit new parts and make sure equipment is working correctly.
Inspect and troubleshoot equipment.
Review all documentation to ensure proper data collection.
Job Requirements:Bachelor/Master Degree in Electrical/Electronics Engineering.
Experience working in assembly, SMT, PCBA, manual insert, and semiconductor manufacturing environments is an added advantage.
Good in the documentation for process specification and work instruction.
Good computer literacy, communication skills, and reporting of information and data.
Positive attitude and ability to obey instructions from superior.
Able to work independently and with the team.
NationGate Group is principally involved in the provision of Electronics Manufacturing Services ("EMS") and has been in operations since 1999.
Our customers comprise mainly of multinational companies from various industry market segments such as networking & communications, instrumentation, automotive, medical and consumer products.
NationGate Group's activities are conducted at 5 manufacturing plants located in the Prai Industrial Estate, Penang.
Two plants are dedicated to EMS while the remaining plant is for high precision plastic molding activities.
With a total built-up area of around 200,000 sq.
ft., NationGate is committed to protecting the environment to create a clean, safe and healthy workplace for all its employees to work in.
To be a good corporate citizen, we commit ourselves to contributing positively to the development of the community.
Every year we organize various community programs as part of our social responsibilities.#J-18808-Ljbffr