Job Overview:
The Enterprise Sales Assistant Manager (Technology and Services) supports the Enterprise Sales Manager / CEO in driving sales activities, managing client relationships, and helping to achieve revenue targets. This role is designed for someone with solid sales experience in technology and/or services who is looking to take on management responsibilities. The Assistant Manager helps oversee a team of sales associates and executives, supports in key account management, and contributes to the development and execution of sales strategies in a given market region.
Key Responsibilities:
1) Support in Sales Team Management
a) Assist the Enterprise Sales Manager in leading, mentoring, and coaching a team of enterprise sales executives.
b) Help manage the day-to-day operations of the sales team, including monitoring performance and providing feedback.
c) Step in to lead team meetings and strategy sessions when the Sales Manager is unavailable.
2) Sales Strategy Execution
a) Collaborate with the Sales Manager to develop and implement sales strategies aimed at achieving team revenue goals.
b) Assist in identifying new market opportunities and targeting enterprise clients.
c) Help to ensure that the team follows the company's sales processes and that best practices are shared across the team.
3) Client Relationship Management
a) Support the team in managing relationships with key enterprise clients, ensuring high satisfaction and long-term retention.
b) Assist in the preparation of proposals, presentations, and customized sales solutions for large accounts.
c) Act as a secondary point of contact for key accounts, addressing any escalated issues or client needs.
4) Sales Support and Team Coordination
a) Oversee the preparation of sales reports and performance metrics, ensuring accurate and timely data reporting to senior management.
b) Assist in managing the team's sales pipeline, ensuring that deals are progressing and opportunities are followed up on.
c) Coordinate with internal teams (e.g., marketing, product, customer success) to support the sales process.
5) Training and Development
a) Help in onboarding new sales team members, ensuring they receive proper training and guidance on sales processes.
b) Support ongoing development by organizing training sessions or one-on-one coaching for team members.
6) Pipeline and Forecasting Support
a) Assist the Enterprise Sales Manager in reviewing the sales pipeline and providing sales forecasts.
b) Help the team in prioritizing opportunities and closing deals in line with quarterly targets.
7) Market and Competitor Analysis
a) Support in analysing market trends and competitor activities to help inform sales strategies.
b) Gather and report client feedback to the product and marketing teams for continuous improvement of offerings.
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; Requirements:-
Requirements
1) Experience:
a) 2 or more years of experience in B2B or enterprise sales, preferably in a tech, SaaS, or complex service environment.
b) Previous experience working with enterprise-level clients is required.
c) Previous enterprise sales experience in related commercial property services industry such parking equipment systems and services, security services and security systems, cleaning services, pest control and hygiene services, or others is a plus but not required.
d) Previous experience in a leadership or supervisory role is required.
2) Skills:
a) Excellent communication, presentation, and negotiation skills.
b) Ability to manage and support a sales team effectively.
c) Strong organizational skills with attention to detail in managing sales pipelines and reporting.
d) Familiarity with CRM tools.
3) Education:
a) Bachelor's degree in Business, Marketing, or related field (or equivalent experience).
b) Other Qualifications -
i) Highly motivated, team-oriented, and adaptable.
ii) Strong problem-solving skills and the ability to handle multiple priorities.
iii) Willingness to travel if needed for client meetings or team support.
Growth Opportunities
1) This role is designed as a stepping stone to a full Enterprise Sales Manager position, with opportunities to take on increasing responsibility in regional enterprise sales management based on performance.