Customer Service Advisor/Customer Service AssociateThis job is a Customer Service Advisor/Customer Service Associate at RENN Asia Wellness. You might like this job because you'll be the first point of contact for customers, providing excellent service and organizing customer information.
RM 3500 - RM 5000
Full-Time
few hours ago
Job DescriptionAs a Customer Service Representative at RENN Asia Wellness, your primary responsibility is to serve as the initial contact for our customers. This entails delivering top-notch customer service to create a favorable interaction for all guests. Duties include managing requests, arranging appointments, organizing customer files, and supporting administrative duties.
Job RequirementsHard Skills:Customer Service Experience:Proven experience in a customer service role, preferably in wellness or health-related settings, or Hospitality settings.
Communication Skills:Excellent verbal and written communication abilities.
Computer Proficiency:Skilled in using MS Office/Excel, booking systems, and CRM software.
Organizational Skills:Strong ability to multitask and manage time effectively.
Payment Processing:Basic knowledge of handling transactions and payments.
Soft Skills:Empathy:Demonstrate genuine care and understanding for clients' needs.
Professionalism:Maintain confidentiality and uphold high ethical standards.
Passion for Wellness:Genuine interest in health, wellness, and holistic practices.
Team Collaboration:Ability to work harmoniously with team members.
Positive Attitude:Solutions-oriented mindset and welcoming demeanor.
Company BenefitsUp to RM5000 annual limit for any wellness-related check-up or services offered within RENN Asia Wellness.
Professional DevelopmentProfessional Development Scholarship for personal education enhancement.
Electronic Lifestyle BenefitsMonthly allowance for electronic or lifestyle needs such as laptops, mobile phones, or tablets.
Employee & Family DiscountSpecial benefits and services discount for employees and immediate family members for health and wellness.
Commuting benefits to cover daily travel costs.
Experience Level1 - 3 Years of Experience
Junior Executive
Job SpecialisationClerical, Administrative & Secretarial, Customer Service, General Work.
Company ProfileRENN Asia Wellness, inspired by the Chinese character ? (REN) and expanded to ? (RENN) to symbolize humanity, is dedicated to providing holistic medical therapies. We integrate Nutritional and Functional Medicine, Traditional Chinese Medicine, Physiotherapy, and mental well-being to offer evidence-based treatments that address the root causes of modern health disorders.
We are here to enhance longevity and quality of life through a unique blend of traditional and contemporary medical practices. We serve each individual with the utmost care and contribute to society's wellness. Join us in our journey to create a healthier, more fulfilling world.#J-18808-Ljbffr