As an executive assistant for a managing director, your role is crucial in providing comprehensive administrative support to the Executive Director, ensuring the smooth functioning of overall operations.
Responsibilities:
Provide comprehensive administrative support to Executive Director, including managing calendars, scheduling appointments, and coordinating meetings.
Handle correspondence, including drafting emails, letters, and reports on behalf of Executive Director, and ensure timely responses to inquiries.
Arrange travel logistics, such as booking flights, accommodations, and transportation for executives.
Maintain confidential files and records, including sensitive information, contracts, and agreements.
Prepare meeting agendas, take minutes, and distribute relevant documents.
Conduct research, gather data, and prepare reports or presentations for executives.
Assist with project coordination, monitoring progress, and providing updates to Executive Director.
Act as a liaison between executives, internal teams, and external stakeholders, fostering effective communication and relationship management.
Quality Assurance:
Preparing and implementing quality assurance policies and procedures.
Conducting regular inspections and quality tests.
Assist operations by tracking, documenting, and reporting quality levels as well as CSR, environmental, and health and safety KPIs.
Identifying and resolving workflow and operational issues.
Ensuring compliance with standards and safety regulations.
Address and discuss issues and proposed solutions with superiors.
Recording quality assurance activities and generating audit reports.
Providing recommendations for process improvement.
Prepare and create training materials and operating manuals.
Requirements and Skills:
Experience in the industry or a bachelor's degree in business, hospitality, or a related field.
Proven work experience as a Quality Assurance Specialist or Executive Assistant or similar role.
Deep knowledge of quality assurance terminology, methods, and tools.
Excellent analytical, problem-solving, and decision-making skills.
Solid knowledge of relevant regulatory standards.
Good communication skills, both verbal and written.
Strong attention to detail.
Relevant training and/or certifications as a Quality Assurance Specialist.
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