Executive, Business Operations (E&T)Apply locations Malaysia | Selangor | TM1982 HO (B004)
Company :Sime Darby Industrial Sdn Bhd
Responsibilities:
To ensure effective governance and transparency of purchasing systems and processes with proper Procurement Plan (Vendor following ups and recovery plan).
To review and direct Logistics and Manufacturing Operations to abide by laws and procedures instituted by Government and local regulatory agencies - Jabatan Kastam, MIDA (Malaysian Industrial Development Authority).
To execute Marketing Sales Excellence Program (MSEP) and Rental Operation Excellence Program (ROE) which includes Sales Support, Digital Marketing and Sales Execution, Funnel Execution, Sales Coverage, and Customer Success.
To capture all opportunities in Saleslink and update the progress on a timely basis. The report shall be shared with all the Segment Heads on a monthly basis to review the progress.
To manage customer's complaints and feedback, becoming the connection between Customer Care/ TSP, Customer (QAR/NCR) and E&T, ensuring complaints are resolved in the shortest time possible. Tracking and monitoring should continue until the Close Out Stage through Status Log.
To coordinate with Technical Supervisor and review vendor inspection procedures/ inconsistencies, ensuring all required documentation is complied and completed as stipulated in the Quality Control Procedure.
To assist and participate in vendor and customer audits and surveillance.
To negotiate with Caterpillar for special pricing assistance and Marketing Co-operation allocation together with Head – Business Operations, E&T as necessary.
To maintain cordial working relationships with Caterpillar, suppliers, and inter-departmental peers and subordinates.
Who We AreSime Darby Berhad is a partner of choice for the world's best brands in the Industrial and Motors sectors. We deliver sustainable value to our stakeholders through operational excellence, high performance standards and good corporate governance. Founded in 1910, Sime Darby Berhad today has a workforce of approximately 24,000 employees and a presence in 17 countries and territories across the Asia Pacific region. It is listed on the main market of Bursa Malaysia.#J-18808-Ljbffr