Be part of an exciting new addition to the Hospitality scene in Port Dickson!
We are seeking an experienced and passionate Executive Housekeeper to lead the Housekeeping team for our 413 room hotel.
The ideal candidate will have pre-opening experience.
Company Description
Archipelago International is a leading hotel management group in Southeast Asia, with over 45,000 rooms in 200+ locations worldwide.
Our diverse portfolio of 11 award-winning brands caters to various traveler preferences, ensuring memorable stays.
We prioritize exceptional experiences for guests, employees, and partners by embracing diverse cultures, empowering staff, and partnering with like-minded owners.
Our commitment to excellence has earned us numerous awards in the hospitality industry.
Important:Please note that this position is open only to Malaysian citizens or residents with legal authorization to work in Malaysia.
Pre-opening experience and first-hand knowledge of RFID linen management systems will be an added advantage.
MAIN ROLES
Oversees the planning, development, general operation, cleanliness, and maintenance of all areas of Housekeeping.
Responsible for hiring, developing, and motivating staff at all levels of the department, and other housekeeping related tasks assigned by the General Manager.
DUTIES & RESPONSIBILITIES
Budgeting & PlanningPrepare the annual Housekeeping budget and submit it for approval of the General Manager.
Prepare annual recommendation on FF&E requirements and submit these to the General Manager for approval.
Prepare and update the department's operations manual.
Plan, organize and supervise the cleaning, service standards and maintenance throughout the Hotel.
Specific responsibilities include guest rooms, public areas, back of the house areas, linen and uniforms.
Ensure that the department's operational budget is strictly adhered to and that all costs are strictly controlled.Operations & AdministrationEnsure that all employees report for duty punctually and wearing the correct uniform and name badge at all times.
Coordinate and monitor all Housekeeping activities to ensure that the department functions smoothly and efficiently.
Represent the Housekeeping Department at all Department Head meetings.
Responsible for complete departmental key control as set forth by the Hotel.
Implement and administer all aspects of butler and room attendant services, linen, uniform, laundry management as well as guest rooms and public area, gardens and landscaping.
Review and reevaluate all Housekeeping equipment and supplies periodically and make recommendations on purchases.
Inspect quota of rooms daily as well as the VIP arrival rooms.
Submit appropriate reports to the Departments concerned.
Ensure maximum employee productivity and efficiency through careful monitoring and supervision of the execution of tasks.
Ensure that all employees provide courteous and professional service at all times.
Supervise employees within the department, ensuring that the correct standards and methods of service are maintained.Human ResourcesSelect and hire Housekeeping staff according to the standards established by the Hotel.
Conduct regular staff evaluation and provide guidance to staff for their professional development and preparation for advancement opportunities.
Establish and implement training programs for all Housekeeping staff.
Build an efficient team of employees by taking an active interest in their welfare, safety and development.
Ensure that all employees completely understand and adhere to the Hotel's Employee Rules and Regulations.
Ensure that all staff are treated equally and fairly.CommunicationsCooperate and communicate closely with all departments in order to maintain professional daily operations.
Attend or conduct daily briefings, meetings, departmental meetings or any other meetings as may be required.
Maintain contact with trade associations, professional organizations, and other Housekeeping groups.
Maintain an "open door" communication policy for all Housekeeping staff.Other ResponsibilitiesEnsure that all employees completely understand and adhere to the Hotel's policies relating to fire, hygiene, health, and safety.
Efficiently and effectively take care of other DUTIES & RESPONSIBILITIES that may be assigned from time to time.Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as an Executive Housekeeper?
Do you have professional housekeeping experience?
Do you have customer service experience?
How many years' experience do you have as a manager/team lead?#J-18808-Ljbffr