Executive - Student Administration & Services (SAS)Undertake the essential administration of SAS and support the SAS manager.
Provide and deliver administrative and customer service support to parents and students throughout their duration of studies.
Handle students/parents' inquiries and feedbacks (call in, walk-in, email) regarding academic and students' affairs matter and maintain harmony relationships with students and parents.
Monitor, prepare and submit related documents for Students' Visa Renewal, Insurance Policy Renewal for International Students & Students' Visa Cancellation/Shorten for existing International Students to Education Malaysia Global Services (EMGS).
Prepare timetable allocation (for lecturers & students), upload the timetable and attendance sheets for lecturers according to the programme offered in ERP System & PLUTO System.
Prepare and seek approval from SAS Manager for each intake - teaching hours report of all lecturers according to matrix planning provided by Programme Director/Programme Coordinator.
Assist parents for EPF withdrawal procedures and preparation of documentation to pay students' course fee.
Provide information and preparation of documentation for PTPTN Loan to students and parents.
Collect cash and cheques from students for tuition course fees, retake, and other related payments.
Issue invoices and late payment notices, monitor payments, and promptly remind students when payments are due.
Oversee Library as and when required.
Perform other related duties as required during working hours.
Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as an Administration Role?
How would you rate your English language skills?
How much notice are you required to give your current employer?
Which of the following Microsoft Office products are you experienced with?
If you are enthusiastic about contributing to the growth and success of our expanding programs and possess the required qualifications and skills, we invite you to apply for the vacancy available and be part of RKL Creative Team!#J-18808-Ljbffr