Field Service Engineer

Responsible for maintaining, supporting and implementing communication network for customer.
Deliver assigned task within timeline
Maintain on existing network equipment for customer
Liaise with IT personnel for problem resolution
To monitor and resolve all customer trouble ticket process as required
To maintain the quality of services and perform precautionary maintenance
To provide support to all IT subdivision on the regional source and make sure about its growth
To perform the documentation specific reports for repairing causes of networking problems and assess the same via ticketing system
They should deliver backup to NOC and manage operating field groups
Engineers should provide support and practical backup to protect network infrastructures
If have a basic knowledge of network setups like knowledge of LAN, WAN, VLAN, Wi-Fi, router installation, and ISP broadband