Fresh Graduates (Morning Shifts!) Based @ Pj (Nearby Lrt) Rm2,300

Fresh Graduates (Morning Shifts!) Based @ PJ (Nearby LRT) RM2,300Must be able to start work immediately on January 2025.
Office based at Petaling Jaya
Salary: RM 2300 (Renewable 1 year contract)
Immediate Start for Serious candidates only!
Work pattern is from Monday to Sunday.
5 Days Work / 2 Rotational Off days
Working hours: (8am - 5pm) and (10am - 7pm)
NO NIGHT SHIFTS
We are a single point of contact to respond to customer enquiries and feedback on billing and account related matters based in Petaling Jaya (near LRT Taman Jaya).
Candidates will need to email attachedDiploma Certs/ Degree Certswhen contacted. If you are waiting to Graduate please provide us yourCompletion Letter .
Employee Benefits:
Paid KWSP / EIS / SOCSO
JOB RESPONSIBILITY
Paid Training will be provided in the first month.
NO Marketing or Sales involved.
Call Centre handling billing enquiries from customers.
Identify and handle customer inquiries till completion, ensuring highest accuracy and customer satisfaction.
Possess strong ownership and responsibility to complete assigned tasks within the timeline.
Be a good participating team player in helping the team to achieve the overall KPIs.
Manage internal and external customers with high respect while maintaining professionalism.
Ensure the data are accurate and reported timely to the superiors for KPI reporting.
Carry out any ad-hoc special tasks assigned by the management.
JOB REQUIREMENT
Candidate must possess a Diploma/Degree (MQA accredited) in any field.
Preferably with a minimum of 0-1 year working experience in Administration / Customer Service.
Fluency in English and Bahasa Malaysia is compulsory (both speaking and writing).
Ability to handle a large volume of telephone calls and email inquiries.#J-18808-Ljbffr