Front Desk/Receptionist

Responsibilities:
Handle incoming and outgoing calls and walk-in customers professionally.
Schedule therapist massage sequences and therapist working schedules.
Arrange customer bookings.
Promote massage packages and products to customers to generate sales and achieve sales targets.
Handle customer complaints with care and professionalism.
Maintain cleanliness of front desk counter and outlets.
Manage outlet's administrative tasks.
Handle cash and sales transactions, ensuring accurate daily sales records.
Responsible for stock inventory and accurate stock records.
Undertake any other duties as may be required from time to time.
Job Requirements:
Minimum 18 years old.
Able to work 5 days a week including weekends and public holidays (weekdays off).
Able to work on a shift basis.
Work experience as Front Desk, Receptionist, Beautician, or similar role is an added advantage.
Strong interpersonal and communication skills in English and Malay.
Professional and pleasant personality.
Good customer service attitude.
Good organization and time management skills.
Benefits:
Competitive salary package.
Quarterly performance reward.
Yearly salary increment.
Overtime and public holiday pay.
On-the-job training.
Annual leave, public holiday, and medical entitlement.
Career growth and other employee benefits.#J-18808-Ljbffr