Front Office Assistant

Are you a people person with a passion for excellent service? Join our team as a Front Office Assistant, where you'll be the face of our hotel, warmly welcoming guests and ensuring their stay starts and ends with ease.
What you'll be doing Greeting and welcoming guests in a friendly and professional mannerHandling guest check-ins and check-outs efficientlyResponding to guest enquiries and requests promptlyMaintaining accurate guest records and dataAssisting with concierge services and coordinating guest activitiesProviding general administrative support to the Front Office teamEnsuring the front desk and lobby areas are well-presented at all timesWhat we're looking for Previous experience in a customer service or hotel front office roleExcellent communication and interpersonal skillsStrong attention to detail and organisational abilitiesA friendly, professional and helpful attitude towards guestsThe ability to work well in a team and adapt to a fast-paced environmentAble to work on rotation of shifts, weekends and public holidaysFresh graduate are welcome to apply