General Administration

Details of the offer

Position Responsibilities:
Handling multiple tasks and coordinating between various departments.
Ensuring accuracy in inventory, financial reporting, and compliance.
Dealing with administrative challenges such as schedule changes, customer complaints, or vendor issues.
Managing customer feedback, complaints, and returns.
Ensuring smooth communication between customer service and other departments.
Maintaining customer service standards and managing customer satisfaction processes.
Meeting deadlines and keeping the store's operations running smoothly.
Adhoc or multi-tasking job from employer.
Proficiency in using retail management software, spreadsheets, and other office tools or apps.
Company Overview:
Maven Perfume, established with a few years of hands-on experience, owns over 1 Master Stockist and 113 agents registered across Malaysia, Singapore, and Indonesia.
Our company has 11 branches of kiosks where we sell our products.
MAVEN is planning to expand our business empire widely across Malaysia, Brunei, Singapore, Indonesia, and South Asia, with more branches to be opened soon.
MAVEN products have spread throughout the mentioned countries, and we also run online sales via our website, Facebook, Instagram, and other social media platforms to enhance our brand visibility.
About Us:
Maven Global Group Sdn Bhd has been a distinguished force in the fragrance distribution sphere since its establishment in 2012.
Our headquarters, located in Setia Tropika, Johor Bahru, serves as the nerve center of our operations, augmented by a network of 30 outlets strategically positioned across pivotal regions in Malaysia.
As a dynamic and forward-thinking enterprise, we have undergone exponential growth, currently nurturing a dedicated workforce of 120 professionals, with a significant footprint in international markets such as Singapore, Indonesia, and Brunei.
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Nominal Salary: To be agreed

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