About this Role: We are seeking a Head of Operations to lead and manage the operations of our Malaysia office.
In this pivotal role, you will drive business growth, ensure operational excellence, and build a high-performing team.
Working closely with senior leadership, you will align local operations with our broader strategy, playing a key role in our expansion efforts and strengthening our market presence.
Key Responsibilities: Leadership & Team Management: Build, lead, and mentor a diverse team across various functions, fostering a culture of high performance, collaboration, and innovation.
Business Development & Growth: Identify growth opportunities, establish strategic partnerships, and steer local business development to meet organizational goals.
Operational Management: Oversee daily operations, ensuring efficiency, scalability, and alignment with organizational standards.
Financial Oversight: Manage budgets, monitor financial performance, and achieve revenue and profitability targets.
Market Strategy & Execution: Develop and implement strategies tailored to the Malaysian market, optimizing products and services to meet local needs.
Stakeholder Engagement: Represent the organization at industry events, in meetings with stakeholders, and in interactions with partners, customers, and government agencies.
Compliance & Risk Management: Ensure adherence to local regulations and company policies, proactively managing risks to protect organizational interests.
Reporting & Analysis: Prepare regular reports on operational performance, market trends, and growth opportunities, providing actionable insights to senior leadership.
About You: Proven Experience: 7+ years in management roles, with at least 3 years in a Head of Operations or similar position, preferably in a tech or startup environment.
Leadership Skills: Demonstrated ability to build and manage high-performing teams while fostering a collaborative culture.
Strategic Thinking: Proven expertise in developing and executing strategies that drive growth and align with organizational objectives.
Operational Excellence: Strong background in optimizing processes, managing budgets, and driving efficiency.
Excellent Communication Skills: Exceptional verbal and written communication skills, adept at engaging with diverse stakeholders.
Analytical Mindset: Ability to interpret market trends and operational data to inform business decisions.
Entrepreneurial Spirit: Enthusiastic about working in a startup environment, with resilience and adaptability to navigate challenges.
Preferred Skills & Qualifications: Startup Experience: Familiarity with the dynamic and fast-paced nature of startups.
Local Market Knowledge: Deep understanding of the Malaysian business landscape and market dynamics.
Regional Network: Established connections with industry stakeholders, partners, and influencers in Malaysia and the broader APAC region.
What We Offer: Competitive salary and benefits package.
A unique opportunity to shape the local presence of a fast-growing technology company.
A collaborative, innovative work environment with a strong focus on leadership development.
An onsite role in Malaysia, with opportunities for regional and global impact.
Join us and help drive innovation while creating meaningful impact in Malaysia and beyond.