Host

· Managing reservation handling reservations and managing the waitlist.
· Greeting guests as they enter, arrange table list and put them on waiting list as necessary.
· Providing menu to guest and answering any initial questions.
· Assigning guests to tables while keeping table rotation in mind so that servers receive the right number of customers.
· Answering phone calls for reservations, inquiries and promote special dish to the guests, need to reply message when necessary.
· Maintaining cleanliness ensuring the entrance, hostess stand and waiting areas are clean and organized.
· Monitoring dining room to keep track of table turnover and updating reservation system.
· Build relation with guests to ensure they're happy with food and service.
· Handling complaints and helping to resolve them in a professional manner.
· Assist with special request acknowledge of menu, accommodating special request and ensuring guest satisfaction.
· Providing great customer service offering information about the menu, specials, and restaurant policies.
 
Qualifications :
- Experience for 2-3 years in the F&B line
- Diploma in Hospitality
- Language proficiency :
* English
* Malay
- We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
- open to candidates of all genders
Benefits:
Maternity leaveMeal providedSupplemental Pay: Commission pay