Hotel Receptionist

Job Responsibilities
Greeting guests: Make a good first impression by welcoming guests warmly and professionally.
Managing reservations: Take bookings by phone, email, or in person, and record them in the hotel's system.
Checking in and out guests: Assign rooms, provide keys, and process payments.
Answering questions: Provide information about hotel services, local attractions, and transportation.
Handling requests: Address guest inquiries, concerns, and special requests.
Processing payments: Collect cash, checks, and credit card payments, and make change.
Maintaining records: Keep accurate records of guest information and room assignments.
Coordinate with other departments: Work with other hotel departments to fulfill guest needs.
Maintain the front desk: Keep the front desk area clean and organized.
Complete administrative tasks: File, photocopy, and prepare bills.
Company
Our company is in the food and restaurant industry.
We provide hostel, hotel, cafe, restaurant and rental of event space.
Our mission is to provide outstanding lodging facilities and exceptional customer service to our guests.#J-18808-Ljbffr