Job Title: Implementation Engineer
Description:
Lead the technical implementation of our software solutions at customer sites.
Collaborate with clients to understand their requirements and tailor the implementation process accordingly.
Configure and customize software components to meet client needs.
Conduct system integration and testing to ensure smooth deployment.
Provide technical training and support to clients during and after the implementation phase.
Troubleshoot and resolve any issues that arise during the implementation.
Collaborate with the product development team to provide feedback and insights from customers.
Document implementation processes and create detailed reports on project outcomes.
Minimum Requirements:
Proven experience as an Implementation Engineer, Systems Engineer, or in a similar role.
Strong technical skills with experience in software deployment and configuration.
Excellent problem-solving abilities and attention to detail.
Strong communication and interpersonal skills to effectively interact with clients.
Ability to work independently and manage multiple projects simultaneously.
Company:
Founded in Hong Kong in early 2017, Respond.io is a Messaging CRM that provides businesses with the tools needed to chat with customers across several messaging apps.
Our mission is to improve the relationships between businesses and their customers.
With over 4 billion messaging accounts worldwide, people spend more time messaging than any other activity online.
This shift, combined with the power of conversation at scale, creates an opportunity to make interacting with the brands easier, more immediate, and ultimately more productive.
As consumers grow to demand personal communication on a wide variety of channels, businesses are looking to their software vendors and partners to innovate and deliver these customer experiences.
We're here to make customer communication simple, engaging & fruitful.
Benefits:
Attractive medical insurance
Dental Insurance
A dedicated Barista that makes coffee for you on the spot
MacBook Pro & other top-notch devices to help you do your work
Free Beers daily!
Too tired?
Go find our nap room
Shower room
PlayStation for FIFA games with colleagues
Game Lounge
Monthly team social events
Pizza Parties
Unlimited snacks in our dedicated snack room!
Birthday celebrations
Competitive stock options & salary
That's how life is like at Asia's most promising Start-Up.#J-18808-Ljbffr