The IT Executive is responsible for overseeing and managing IT-related operations across three states—Johor, Melaka, and Penang.
This role involves maintaining and troubleshooting IT infrastructure, servers, surveillance systems (CCTV), and access control devices like face-scan machines.
The IT Executive ensures the seamless operation of technology systems, supports on-site teams, and coordinates with vendors for maintenance and upgrades.
This position requires travel between locations and a proactive approach to resolving IT issues to support the organization's operational needs.Job Description:Oversee the IT functions within the group of companies.
Provide technical support and troubleshooting for IT-related issues on time.
Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
Maintains accurate IT asset inventory and assist in acquisition, deployment, support of IT assets.
Managing all anti-virus and support with remote desktop.
Provide guidance and advice to colleagues with technical issues.
Works with vendors on hardware warranty issues.
Administers computer network and related computing environments including servers, routers, switches, storage array, virtual hosts/ hypervisors, and the Local Area Network (LAN).
Monitors and maintains email applications, virus protection software, web filtering, monitoring appliances, and firewall profiles.
Maintains user-profiles ensuring password policies and other system policies are enforced.
Proper filing and documentation, housekeeping of IT assets, preparing user guide if needed, and require to submit daily task report.
Liaise with external vendors to resolve IT services issues.
Assist in creating and implementing IT operation and security policies.
Perform ad-hoc IT tasks.Job Requirements:Diploma or Degree in Information Technology or equivalent.
2 to 3 years of working experience in IT support role.
Ability to work independently with minimum supervision.
To perform ad-hoc tasks or duties assigned from time to time.
Candidate must possess own transport while carry out the duty out from office support.
Strong problem-solving and communication skills.
Experience in installing and managing CCTV systems is an advantage.#J-18808-Ljbffr