Established since 2006, BIG Pharmacy Healthcare Sdn Bhd has grown progressively from a neighborhood pharmacy to one of Malaysia's leading pharmacy chain.
We are expanding rapidly with over 300 hundred outlets throughout Malaysia.
Big Pharmacy is the fastest growing community pharmacy in Malaysia.
The group is poised for expansion nationwide with its strong management team, wide product range, and institutionalised pharmacist training program which formed the foundation of our successful business model.
Job Description:Provide 2nd and 3rd level support for Desktops/Laptops for outlets Nationwide.
Perform 2nd and 3rd level support for Windows OS, MS Office, POS devices, Active Directory.
Perform system recovery/ restoration upon system corruption or replacement of hard disk.
Carry out installation of new computer and computer products inclusive of OS and in house applications.
Perform refresh program for Personal computers, laptops and printers.
Keep Desktop/printer inventory and perform hardware asset inventory.
Work with 3rd party vendor for hardware repair, coordination, delivery and installation.
Install Network equipment such as router and switches and perform basic troubleshooting.
Install new servers and perform basic troubleshooting.
Update helpdesk and support tickets on the latest status and also resolution description on a regular basis.
Requirements:
More than 2 years in IT related work.
Knowledge in Microsoft Windows Operating System and Microsoft Office software.
Knowledge in Microsoft Active Directory and Microsoft Exchange.
Ability to work after office hours and weekends/holidays.
Fluent in English, Bahasa Malaysia.
Ability to converse in Mandarin will be an added advantage.
Good interpersonal, communications, organizational and time management skills.
Ability to work independently with minimum supervision and a team player.
Must be able to work at Shah Alam Seksyen 15, Petaling Jaya Seksyen 51, and Bukit Raja 2 (future new HQ).
Have own transport and willing to travel.#J-18808-Ljbffr