It Procurement And Helpdesk Assistant

Details of the offer

Job Description Managing and processing all procurement related requests including raising purchase orders, receipting and invoice checking Liaising with suppliers to ensure costs and services are in line with contractual agreements.
Liaising with mobile service provider regarding connections/disconnections, data usage etc.
Liaising with telephony provider and business for any work required on local office telephony system including management of extension numbers Raising, logging and allocation of support calls onto the IT Help Desk from calls received into the central email system, in person or by phone Updating the IT asset database (hardware and software) Working within a streamlined globally distributed IT team providing all levels of 1st line support (creating new users, processing leavers, password resets, modifying mail/security group membership, FTP site administration) Updating of process and procedures documentation Liaise with the Business and build positive working relationships Qualifications Must have a high standard of customer service experience Excellent written and oral communication skills Experience in a procurement environment Experience in establishing relationships with suppliers Experience of MS Office 365 (Outlook, word and excel) Previous experience of Dynamics 365 and Freshservice are an advantage, as is experience of working in a helpdesk/1st line support environment Confident individual with good interpersonal skills, able to deal with people at all levels and communicate to users in a clear, non-technical language Attention to detail is important due to the large volume of information being processed Analytically minded, able to break down and understand information Must be comfortable with working in a fast-moving, dynamic environment Strongly customer-focused, used to providing support to demanding users Good organisational skills, managing and prioritising own workload Ability to report on progress, timescales, outstanding and completed activities Team player Additional Information Our inspired people share our vision and mission.
We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life.
To support this we promote a healthy, productive and flexible working environment that respects work-life balance.  Turner & Townsend is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Please find out more about us at  www.turnerandtownsend.com/ #LI-AP5 Join our social media conversations for more information about Turner & Townsend and our exciting future projects:  Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process.
No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.  Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees.
In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.


Nominal Salary: To be agreed

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