It Service Desk Analyst

Details of the offer

Time left to apply End Date: March 31, 2025 (30+ days left to apply)
Job requisition id JR104235
Are you ready for a new beginning?
We need your talent, knowledge, and dedication to better our world with biology.
Our purpose points the way
In Novonesis, we know that solutions rooted in biology can help solve humanity's biggest challenges.
Since we began more than a century ago, this has been our guide.
It's how we've gotten so far.
And it's how we'll impact the future.
Now, more than ever, the world needs change.
And with biosolutions, the possibilities for transformation are endless.
We're here to better our world with biology.
In this role you'll make an impact by:
A permanent full-time position at our location in Petaling Jaya with the following tasks:
Provide 1st and 2nd Level remote support to our global users.
Participation in the global Service Desk.
Support of telecommunications systems such as mobile devices and VoIP and AV systems.
Documentation and execution of user training.
To succeed you must hold:
Practice-oriented training or a bachelor's degree in information technology or similar.
At least 3 years of experience in user support.
Good knowledge about Windows 10, Office 365, Print, Basic Networking, VoIP, and similar.
Fluency in English is extremely important as the role involves supporting users globally.
A self-reliant individual with a structured work ethic, comfortable working in a team.
Could our purpose be yours?
Then apply today!
At Novonesis, we commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
We recommend you not to attach a cover letter to your application.
Instead, please include a few sentences in your resume/CV about why you are applying.
To ensure a fair recruitment process, please refrain from adding a photo in your resume/CV.
Novonesis is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer.
All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability, or veteran status.
Want to learn more?
Learn more about Novonesis, our purpose, and your career opportunities at novonesis.com.#J-18808-Ljbffr


Nominal Salary: To be agreed

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