It Support Executive

Join Our Team!
Are you a tech-savvy problem-solver who thrives in a dynamic environment? CXL is seeking an IT Support Executive to ensure the smooth operation of our computer systems and support our team with technical expertise.

What You'll Do:



-IT Operations: Ensure seamless performance of our computer systems, from installing and maintaining software to managing data backups and liaising with vendors


-Helpdesk Support: Provide 1st and 2nd level support, troubleshoot technical issues, and maintain strong communication with users to resolve problems effectively.


-Reporting: Use tools like Crystal Reports and Microsoft Excel to generate insightful reports, including application, helpdesk, and internet usage summaries.


-Onboarding Support: Set up systems software and hardware for new team members.


Why You'll Love Working Here:



-Opportunity to grow in a fast-paced environment with supportive team.


-Work on diverse IT tasks that challenge and enhance your skillset.


-Be part of a company that values innovation and efficiency.

(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-cxl-group-job-it-support-executive)
; Requirements:-   
What We're Looking For:



-Diploma in Information Technology or a related field.


-At least 2 years as a Helpdesk Analyst or IT Administrator.


-Proficiency in Microsoft SQL Server, Crystal Reports, and Windows Server / Windows 7.


-Strong command of English and Bahasa Malaysia, both written and verbal.


-Detail-oriented, self-motivated, reliable, and able to perform under pressure.