J&T Operation Management Trainee Program ( Nationwide )

Job summary :
Undergo a comprehensive training program to prepare you for a leadership role - Area Network Manager within our company. 

Key selling points :



-Basic RM 4,000 plus Performance KPI up to RM1,000


-Comprehensive training and development opportunities.


-Opportunities for advancement into management roles.

 
Responsibilities :



-Learn and understand the day-to-day operations of the courier services drop point/ collection point/ outlet within the designated area. This includes supervising sorting, routing, and delivery processes to ensure timely and accurate delivery of packages.


-Gain knowledge of different courier systems used for parcel tracking managing deliveries, ensuring timely pickups and deliveries while maintaining service quality standards. 


-Plan and optimize delivery routes to maximize efficiency and reduce delivery times. Improve route planning and make real-time adjustments as needed.


-Monitor and track key performance indicators (KPIs) such as on-time deliveries, delivery accuracy, customer satisfaction, and operational costs. Take corrective actions to address any performance issues.


-Maintain a high level of customer satisfaction by addressing customer inquiries, concerns, and complaints. Implement strategies to enhance the customer experience and maintain strong relationships.


-Learn logistic processes, including warehousing and transportations. 


-Learn to analyze data, prepare regular reports on operational performance and other relevant data for senior management. 


-Any ad-hoc task assigned by the management.

(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-j-t-express-malaysia-sdn-bhd-job-j-t-operation-management-trainee-program-nationwide)
; Requirements:-


-Minimum SPM holder. 


-Excellent communication and interpersonal skills to interact with internal teams, customers, and management.


-Ability to work effectively in a fast-paced, dynamic environment.


-Willingness to learn and take on new challenges.


-Flexibility to work varied hours as needed ( may need to work during weekends and public holiday) , 6 days full day work 9am- 6pm .


-Preference will be given to candidates willing to relocate to other states(within Malaysia).