About FP Markets:
FP Markets is a leading global online trading company offering Forex and CFDs across equity, indices, commodities, and cryptocurrencies. With a strong presence in Cyprus, Kuala Lumpur, and other key global locations, we are dedicated to providing high-quality financial services to our clients.
The Junior Client Relations Specialistis responsible for building and maintaining relationships with clients, partners, and organic clients within a specific region. This role involves expanding the client base, managing onboarding, promoting partnerships, leveraging local marketing channels, and ensuring compliance with regulatory standards to meet performance KPIs.
Reporting to:SEA Regional Manager
Responsibilities:
Develop and nurture relationships with clients, partners and organic clients in the assigned country or region.
Proactively engage with trading professionals across various platforms to expand client base and partnerships.
Identify and leverage local marketing channels to enhance visibility and promote company products effectively.
Focus on client onboarding and ensuring a seamless user experience for all clients.
Promote partnerships based on existing rebate structures and maintain strong relationships with partners.
Adhere to regulatory policies and ethical standards diligently.
Assist in the monitoring of affiliates and partners on a regular basis to optimize their activities and performance and work to ensure the Key Performance Indicators (KPIs) are met.
Candidate Profile:
Strong preference will be given to candidates with FX/CFD and online trading industry experience.
Bachelor's degree in Accounting, Business, Management, Economy and/or Marketing and related disciplines.
Fluent English and Upper-Intermediate Malay & Chinese.
Client focused with excellent customer service and negotiation skills.
A team player with excellent communication skills.
Dynamic, self-motivated, competitive and strong desire to succeed.
Ability to work well independently as well as in a team and can-do attitude.
Our offer:
Welcoming, young and multicultural team with approachable leadership.
Ability to contribute to dynamic business at a growth phase.
High level of autonomy, support of ideas and putting your expertise into the best practices for the company.
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders.
Competitive remuneration, regular salary reviews and performance-based incentive schemes.
Vibrant company life: from team activities to global celebrations.
Claimable corporate parking.
Work from home opportunity.
Journey to FP Markets:
Interview with People Function member (30 - 45 min) to assess match to our culture.
Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations.
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!#J-18808-Ljbffr