Our client is a well-established multi regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. As a globally recognized broker, it is known for its exceptional trading conditions, award-winning customer service, and over 19 years of industry experience. With a commitment to transparency and cutting-edge technology, the company offers traders a reliable and secure platform to achieve their financial goals. Our client is growing and looking to recruit a Full-time Junior Payments Specialist. Reporting to: Payments Team Leader
Responsibilities: Handling and monitoring clients deposits and withdrawals, making sure they are carried out as per relevant regulations and guidelines Update the Platform systems with relevant information Handle any client requests/complaints and perform a timely investigation Assisting Onboarding/Support in replying to client queries Collaborate/Assist the Compliance and Risk Team regarding specific clients Conciliating with customers and service providers on payment issues via different channels Other ad-hoc duties as per managements request Candidate profile: Minimum 1-year experience in a relevant position in the Finance industry will be considered an advantage Computer literacy with excellent working knowledge of Microsoft Office applications (particularly Excel) University / College Degree in Business / Economics / Finance or any relevant field Experience in a client facing position will be considered an advantage Fluent verbal and written English (Chinese will be an advantage) Ability to work 12:00 - 20:00, Monday-Friday (Public holidays included) (training will be 8:00 - 16:00 and when completed, the shift will be 12:00 - 20:00) A team player with excellent communication skills Attention to details The offer: Welcoming, young and multicultural team with approachable leadership Continuous personal development, growth with the company and opportunity to learn from industry leaders Competitive remuneration, regular salary reviews and performance-based incentive schemes Vibrant company life: from team activities to global celebrations High level of autonomy, support of ideas and putting your expertise into the best practices for the company Company-provided parking Additional days for annual leave and medical visits ****Eligibility: Open to residents of Malaysia with a valid work permit.**** If you're interested in joining a dynamic team and growing with a leading global broker, we'd love to hear from you! To apply for this exciting opportunity, simply press the Apply button. Please INCLUDE your salary expectations and notice period on your CV.
For this specific job position, please be aware that your CV will be sent directly to our client as part of the application process. While this is an exception to our usual practice, it is necessary for this role. By applying, you consent to your CV being shared with the client. Please rest assured that this will be done in accordance with our privacy policy and GDPR regulations.
