Junior Service Delivery Manager, Sap (It Mnc Service Provider)

Job Description Open Position: Junior Service Delivery Manager, SAP (IT MNC Service Provider) An IT MNC Service Provider is currently looking for Junior Service Delivery Manager, SAP to join them in the Kuala Lumpur office. Key responsibilities include: Holds a Degree holder or above in Computer Science, Information Technology and etcMore than 5 years of working experience with experience working as Service Delivery Manager for SAP modulesWork closely with the team to define and follow up Service Level Agreements (SLA) with respect to the requirements of the businessManage the monthly releases of the SAP applications and ensure projects go live without disturbing the service of the applicationsEnsure the operations and incident management performance meets the SLAs and OLAsFamiliar with business criteria and processes of handover of SAP rollout projects into daily operationsWork closely with internal and external stakeholders and delivery team to deliver good quality servicesGood communication and stakeholder management skills If you are interested to apply, please send your CV to ******** for a confidential discussion. Visit www.btcrecruitment.com today. Please take note that only shortlisted candidates will be notified. #ServiceDeliveryManager #SDM #SAP #SLA #IncidentManagement #Career #Jobs #btcmalaysia #btcrecruitment #tehtarik #tehtarikmalaysia Requirements
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