Lead, Loan Operations

Job Overview:   The Loan Operation Lead is responsible for overseeing and managing the daily operations of the loan processing and servicing functions within a financial institution. This role involves ensuring efficient loan operations, compliance with regulations, and providing strategic leadership to optimize processes.
Key Responsibilities: Leads and manages a team responsible for loan processing and servicing, overseeing end-to-end loan processing operations including application review, approval and disbursement ensuring accuracy and completeness of loan documentation. Collaborates with customer service teams to address customer inquiries and issues related to loan operations. Works with IT teams to ensure the reliability and security of loan processing systems. Works closely with compliance and legal teams to ensure compliance with lending regulations and internal policies, Implements and monitors risk management practices related to loan operations. Works with partners in settlement and reconciliation, manages relationships with third-party vendors providing loan-related services, collaborates in the selection and evaluation of external partners. Develops and implements strategies to improve the efficiency of loan processing, contributes to the development of long-term plans for the loan operations function. Generates and analyses reports related to loan operations. Qualifications: Bachelor's degree in Business, Finance, or a related field. More than 5 years of experience in loan operations, excellent leadership and team management skills. Strong understanding of loan processing systems, regulations, and industry best practices. Analytical and strategic thinking abilities. Effective communication and interpersonal skills. Knowledge of risk management and compliance in the financial industry. Familiarity with emerging trends and technologies in the lending sector.
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