Learning Operations Specialist – Reporting (Mandarin Speaker)

Role is to provide Learning Operations Support to the IBM Consulting Learning & Knowledge team in China. Ability to communicate fluently (both spoken & written) in Chinese is essential.

Tasks covered to include:Reporting & Data AnalyticsExtract data from a variety of systems to build reports.
Analysis of the data
Understanding client needs to construct new reports.

Preparation of data to feed other reporting systems (e.g. finance)Extract data from variety of systems
Data quality checks & follow up on any issues.

Dealing with ad hoc reporting & data analysis requests.
Assisting with administration of client owned reporting systems
Aiding with some finance processes:Report preparation

Administrative functions such as:Mailbox management
Monitoring slack channels
Maintaining W3 pages
Access management
Maintaining system accesses